How Automation Helps RPO Providers Find the Right Candidate Every Time

When it comes to hiring, the key metrics that organisations are focused on are quality of hire and time to hire. Companies are constantly trying to improve talent acquisition efficiency. As per our studies, an average opening requires 23 hours to screen resumes and shortlist candidates from the applicant pool for interviews. Manual sorting of resumes can consume about 40% of a recruiter’s time. Considering that nearly 80% of resumes submitted are from candidates who are not qualified for the job, this can be an extremely frustrating experience. A vast majority of recruiters say that resume screening is the most challenging part of recruitment. Given the crucial nature of finding the best talent, companies have turned to Recruitment Process Outsourcing (RPO) for best outcomes.

Over the years, RPO providers have evolved from offering high-volume savings to becoming complete recruitment partners. Apart from inherent experience and expertise in recruitment and access to a wide candidate pool, RPOs are now leveraging innovative technology solutions to add speed and efficiency to the recruitment process. In a digital world, providing a candidate-centric, digital experience is necessary to attract the best talent. RPOs offer automation solutions that streamline the recruitment process and provide a seamless experience to candidates. RPOs benefit from embracing technology in terms of time and efficiency, allowing them to access a wider talent pool, be transparent with clients and candidates, and optimise the recruitment process.

RPO+Automation+AI: The magic potion for recruitment

Automated systems augmented with Artificial Intelligence (AI) are a gamechanger for RPOs, contributing to increased efficiency and productivity for recruiters and a positive experience for both clients and candidates.

Automated job postings can be used to broadcast openings across a variety of channels. AI-powered tools can be used to automatically schedule interviews based on a mutually convenient time for candidates and managers, saving recruiters precious time and improving efficiency. AI is a gamechanger for automated candidate screening. Keyword-matching algorithms aligning candidate profiles to specific job requirements help recruiters shortlist resumes at an exponentially higher pace. Online skill and behavioural assessments with automatic fraud detection and online proctoring facilitate accurate screening of candidates with the necessary skillset. With technology, RPOs can build diverse and inclusive candidate screening practices by reaching talent at remote geographical locations and candidates who cannot commute due to physical challenges.

Virtual recruitment chatbots can help answer common queries 24x7. Automated and customised messaging systems enable a personalised candidate journey that deepens candidate engagement. Maintaining a steady stream of communication keeps candidates positively engaged. It also minimises ghosting and the possibility of negative reviews from disgruntled candidates. Automated workflows and messaging result in an improved candidate experience, while the data captured at different stages of the recruitment process enables data-driven decisions to improve recruitment processes.

RPOs can harness multiple technologies and optimise them for clients. From being service providers, RPOs have evolved to become advisors on the technologies that would be most suited to a client’s requirements. For instance, if a client is focused on high-volume recruitment, they would be recommended a hiring platform built for campus recruitment. If their focus is on inclusive hiring practices and hiring from a wider candidate pool, the RPO might suggest using extensive online assessments and AI-powered candidate screening to prioritise merit and minimise bias. Careernet’s holistic RPO service takes complete ownership of the recruitment cycle, including automation, and offers swift and hassle-free hiring.

The use of automation and AI in RPO has tremendous benefits for all stakeholders. Leveraging tools and technology improves productivity and efficiency. Automatic skill matching, personalisation, a seamless and consistent application process, and the flexibility offered by phygital recruitment enhance candidate-centricity in recruitment. Clients benefit from increased transparency, an accelerated hiring process, and data-driven decisions. With automation and AI rapidly transforming the landscape, investing in the right technology infrastructure and resources will help RPOs improve hiring outcomes, and offer not just tactical but also strategic advice to clients.