For the longest time, GCCs were synonymous with grunt work and low salaries. These centres—considered as back-office support for large multinational firms—weren’t particularly high on the minds of engineering students.
However, things have changed. GCCs in India—numbering over 1,600 and employing 1.66 million people are now places for research and development. More importantly, they are hiring at a time when IT services companies have slowed recruitment.
GCCs typically hire around 80,000 to 100,000 people annually from campuses, representing roughly 6% of the total talent, points out Anshuman Das, CEO of Careernet and HirePro. While this is relatively lower compared to the combined IT services sector, with hiring ranging from 400,000 to 500,000, GCCs are expected to hire more with the projected growth in their numbers.
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