Amid IT services slowdown, India’s tech talent increasingly turns to GCCs

Amid AI-led disruptions, hiring recalibrations and onboarding delays across the IT services sector, many technology professionals in India are turning to GCCs, viewing them as a pathway to more stable, product-led and innovation-focused careers.

India is currently the world’s largest GCC hub, with over 1,850 centres employing nearly 2 million professionals. The country’s GCC sector generates around $64-65 billion in annual revenue.

“GCCs are outcompeting primarily on the nature of work itself. Candidates moving from IT services to GCCs are moving from execution to ownership, working on core technology initiatives that directly power the parent company’s global operations rather than delivering against a client-defined scope. This distinction is sharpest in product engineering, where GCCs offer depth that a services engagement structurally cannot,” Neelabh Shukla, Chief Business Officer, Careernet, explained.

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